Early Bird pricing available until July 1!

CX Commerce at Insight 20

Hear from Oracle leaders, solution providers and CX Commerce product experts as they share insights and education to help drive your business forward. Explore hot topics and earn CPE credits - all from the comfort of your desk!

Join us for two jam-packed days of CX Commerce learning!

Increase customer engagement by leveraging buyer signals. Quickly boost online sales with Oracle CX Commerce and create innovative brand experiences designed to meet the unique demands of your business.

  • Experience ecommerce flexibility
  • Unify your business
  • Control the customer experience

Learn how to:

CX Commerce: Must-attend Sessions

Insight 20 educational sessions are eligible for Continuing Professional Education (CPE) credit. To claim your credit, complete this downloadable form.

Continuing Education Credits

CX Commerce Innovation Roadmap 2020 and Beyond

Join this session to get a firsthand look at the Oracle CX Commerce innovations that we've recently released and those we are planning to release in the coming year to support your business. See how we're helping you drive a better commerce experience with innovations ranging from AI-driven personalization to platform integrations and extensibility.

Presented by Oracle     |     Session ID  100025

July 15  @  11:00 am - 11:45 am ET

Create New Revenue Streams with Your Existing Commerce Platform

Need to grow sales? Launch a new business model practically overnight! With the CX Commerce multisite feature, merchants can quickly add country-specific, branded, and B2B or B2C storefronts without starting from scratch. Hear how Terex expanded into the B2C space leveraging their existing B2B investments, integrations, and assets.

Presented by Oracle     |     Session ID  100024

July 14  @  4:00 pm - 4:45 pm ET

CX Keynote - Embrace Responsive Selling

Customers are signaling across every digital touch point their purchasing intention; and yet, due to poorly implemented omnichannel selling processes, we are dropping or altogether missing these key signals. To capture these revenue generating opportunities, we must shift to a more responsive way of selling to ensure we deliver the right value, at the right moment, on the right channel throughout the customer life cycle.

Presented by Oracle     |     Session ID  100019

July 14  @  11:00 am - 11:45 am ET

Participate in our user feedback session -- see early designs and provide input on requirements! 


Just request to be invited! For CX Commerce Cloud customers only.

Give Us Your Feedback on CX Commerce Cloud!

Get your invite by emailing so.young.park@oracle.com!

Request your invite

CX Commerce Education Sessions:

Commerce in A Changing World

Over the years, buyer expectations and channel proliferation have caused organizations in almost every industry to examine their online selling strategies. The current crisis has caused this shift to go into hyperdrive and it will continue for the foreseeable future. Businesses are having to rethink their distribution models, change the way interact with their customers and get creative about how they’ll stay ahead.


Join this discussion to learn about the acceleration and importance of commerce in an ever-changing world including:

  • How businesses need to be prepared to scale initiatives in a matter of days or weeks vs months or years.
  • Hear customer success stories of businesses that had to pivot quickly
  • Get advice on where to turn for support and answers to your questions

The Future of Delivering Content-Rich Commerce Experiences

Content is the ultimate influencer for both B2B buyers and B2C shoppers: it's been proven to make shoppers from Boomers to GenZers 68% more likely to buy. Hear from SGS Group about using Oracle CX Commerce and CX Content to weave on-brand, localized content into dynamic shopping experiences with a single experience UI. Attend this session to gain more insight into how a unified content and commerce strategy can create more informed shopping experiences to boost confidence while providing the necesary framework for creating, approving, and publishing localized content across distributed teams.

Put Your Data to Work (Part 2)

Shoppers want personalized experiences. The rise of Big Data provides brands with more opportunities than ever before to tailor the customer experience, but personalization at scale continues to befuddle digital professionals. In this session learn how to take advantage of AI and machine learning technologies in CX Commerce to help you personalize the experience automatically for both known and anonymous shoppers. 

The Modern Developer: Your Secret Weapon

The New Developer is no longer relegated to the basement or back office tasks - they're your secret weapon. Advances in cloud technology and innovative architectures puts the modern developer at the forefront of your Customer Experience - with the power to directly impact sales revenue. Learn how you can use the latest Oracle technology to redefine the role of developers at your organization and foster a test-lab environment for creativity and innovation that delivers differentiated customer experiences. 

Create New Revenue Streams with Your Existing Commerce Platform

Need to grow sales? Launch a new business model practically overnight! With the CX Commerce multisite feature, merchants can quickly add country-specific, branded, and B2B or B2C storefronts without starting from scratch. Hear how Terex expanded into the B2C space leveraging their existing B2B investments, integrations, and assets.

CX Commerce Innovation Roadmap 2020 and Beyond

Join this session to get a firsthand look at the Oracle CX Commerce innovations that we've recently released and those we are planning to release in the coming year to support your business. See how we're helping you drive a better commerce experience with innovations ranging from AI-driven personalization to platform integrations and extensibility.

Better Together: How CX Commerce and JD Edwards ERP Create a Robust Customer Experience for McElroy Metal

Does the mere thought of a large ERP integration project get your pulse racing? Hear why McElroy Metal decided to integrate CX Commerce with their JD Edwards ERP system and how this integrated solution enabled them to create a seamless digital experience for both customers and sales representatives.

Sell Everywhere with Total Commerce

With the introduction of new business models, new buying experiences, and even new customer groups, the practice of selling has grown increasingly complex calling for a modern solution--Total Commerce. Attend this session to see how Commerce, CPQ, and Subscriptions come together to deliver everything you need to capture digital sales everywhere.

Presented by Oracle     |     Session ID  100020

July 14  @  12:00 pm - 12:45 pm ET

Presented by Oracle     |     Session ID  100021

July 15  @  12:00 pm - 12:45 pm ET

Presented by Oracle

July 15  @  3:00 pm - 3:45 pm ET

Presented by Oracle     |     Session ID  100023

July 15  @  1:00 pm - 1:45 pm ET

Presented by Oracle     |     Session ID  100024

July 14  @  4:00 pm - 4:45 pm ET

Presented by Oracle     |     Session ID  100025

July 15  @  11:00 am - 11:45 am ET

Presented by McElroy Metal     |     Session ID  100026

July 14  @  2:00 pm - 2:45 pm ET

Presented by Pierce Washington     |     Session ID  100027

July 14  @  3:00 pm - 3:45 pm ET

How can CPQ help Commerce customers sell more

CPQ enables you to give your B2B commerce buyers the assistance they want when and how they want. Accurately identify which products go together and provide the appropriate upsell or cross-sell options. Plus, explore new revenue streams or channels and different monetization models such as subscription services. Discover the power of Commerce plus CPQ.

Presented by Oracle     |     Session ID  100005

July 14  @  12:00 pm - 12:45 pm ET

How Zebra Technologies Created a Next Generation B2B Shopping Experience with CX Commerce + CPQ

The nature of selling has changed. Ever-changing market shifts, buyer expectations, and evolving business models are driving organizations to reinvent the way they sell – especially when it comes to selling online. Hear how Zebra Technologies is transforming the digital selling experience with Oracle CX Commerce and CPQ.

Presented by Oracle     |     Session ID  100029

July 15  @  4:00 pm - 4:45 pm ET

Put Your Data to Work (Part 1)

Shoppers want personalized experiences, but integrating personalization deeply into the commerce journey has historically been an elusive goal. In this session learn about recent enhancements to CX Commerce audiences, and how you can define and use audiences to create personalized shopping experiences for known and anonymous shoppers, anywhere they are.

Presented by Oracle     |     Session ID  100022

July 15  @  2:00 pm - 2:45 pm ET

Planning for the Cloud: ATG to CX Commerce

In this session, the CX Commerce Product and Consulting teams will cover considerations for lifting your on-premise commerce site into the cloud with CX Commerce. Key topics will include what to expect during the migration process, which areas of your site will require more or less effort to migrate, and a checklist of where to focus attention now to plan for a simpler migration.

Presented by Oracle

July 15  @  1:00 pm - 1:45 pm ET

Save with a corporate pass!

A Corporate Pass gets you a CommercePros Membership and unlimited access to Insight 20 for your entire team!